We focus on increasing your firm's ROI through innovative call center technology including client intake, contract services, and lead follow-up.
Legal Customized Call Center Services for Law Firms
Our legal call center services at Reciprocity are tailored specifically for law firms to maximize their ROI and ensure clients are being helped and retained!
Legal Case Intake and Quality Assurance for Legal Clients
We take care of clients through every step of the intake process! Take a walk-through of Reciprocity's legal call center process and see how we strive for efficiency in all our services.
We focus on increasing your firm's ROI through innovative call center technology including client intake, contract services, and lead follow-up.
Legal Customized Call Center Services for Law Firms
Our legal call center services at Reciprocity are tailored specifically for law firms to maximize their ROI and ensure clients are being helped and retained!
Legal Case Intake and Quality Assurance for Legal Clients
We take care of clients through every step of the intake process! Reciprocity's legal call center process strives for efficiency in all our services.
We've got legal call center services down to a science! Our mission is efficiency, accuracy, and empathy when working with the people calling who into our call center. Our professionals take great lengths to make sure leads meet case qualifications, information is taken down correctly, and clients are treated with the utmost respect. We make a point to put our best foot forward, knowing that we're not just representing our company, but your law firm, as well.
01
Locally Based Call Center
While we're located in the heart of downtown Billings, MT, the Trailhead of Montana, we serve law firms nationwide.
02
Intake Professionals and Case Managers
We have 80 seats in our call center filled by trained legal professionals who can easily guide clients throughout the intake process.
03
Professional Legal Intake
We offer customized intakes to fit your firm's needs and requirements! We have dedicated lines for specific campaigns and thoroughly train our staff in the various case qualifications.
04
Custom Intake Software
We use an intake software called Caseopp, a custom-program our development team designed to cater to legal clients. Caseopp brings a fresh approach to legal intake software and maintains case efficiency and management.
RECIPROCITY’S
LEGAL CALL CENTER SERVICES
Reciprocity's legal call center services feature premier benefits to meet your law firm's goals. We offer personalized solutions to fit the needs of every campaign, so you only get the best results. We ensure that every client has both a case manager, and we regularly monitor calls for quality assurance.
TEXT MESSAGING RESPONSE OPTION
ALL LANGUAGES SUPPORTED
WEB RESPONSE
LEAD FOLLOW-UP
New Client Intake Services
CONTRACT SERVICES
RECIPROCITY’S
LEGAL CALL CENTER overview
Take a walk-through of Reciprocity's legal call center process and see how we strive for efficiency in all our services.
Testimonials
What Our Customers Say
"I have worked with Andrew Van Arsdale for over 10 years and have been extremely happy with the quality of cases generated. The team at Reciprocity consistently has their fingers on the pulse of our advertising campaigns and keeps us up to date with real time analytics and accurate expectations."
- Dennis Reich Reich & Binstock
“They were so amazing. I couldn’t get phone calls, so they did most of the work over text messages. I’m really looking forward to working with them.”
- Anonymous
"Reciprocity Industries makes it incredibly easy for clients to find you and offers an exceptional platform to meet your client needs. It simplifies every step of litigation, from sign up to settlement."
