Reciprocity Industries

Legal Call Center Services

We focus on increasing your firm's ROI through innovative call center technology including client intake, contract services, and lead follow-up.
request a free quote

Reciprocity Industries

Legal Call Center Services

We focus on increasing your firm's ROI through innovative call center technology including client intake, contract services, and lead follow-up.

Legal Customized Call Center Services for Law Firms

Our legal call center services at Reciprocity are tailored specifically for law firms to maximize their ROI and ensure clients are being helped and retained!

Legal Case Intake and Quality Assurance for Legal Clients

We take care of clients through every step of the intake process! Take a walk-through of Reciprocity's legal call center process and see how we strive for efficiency in all our services.
request a free quote now

Reciprocity Industries

Legal Call Center Services

We focus on increasing your firm's ROI through innovative call center technology including client intake, contract services, and lead follow-up.

Legal Customized Call Center Services for Law Firms

Our legal call center services at Reciprocity are tailored specifically for law firms to maximize their ROI and ensure clients are being helped and retained!

Legal Case Intake and Quality Assurance for Legal Clients

We take care of clients through every step of the intake process! Reciprocity's legal call center process strives for efficiency in all our services.
request a free quote

want to see your law firm thrive?

we can help.

get started today.

Why Choose Us?

We've got legal call center services down to a science! Our mission is efficiency, accuracy, and empathy when working with the people calling who into our call center. Our professionals take great lengths to make sure leads meet case qualifications, information is taken down correctly, and clients are treated with the utmost respect. We make a point to put our best foot forward, knowing that we're not just representing our company, but your law firm, as well.
01

Locally Based Call Center

While we're located in the heart of downtown Billings, MT, the Trailhead of Montana, we serve law firms nationwide.
02

Intake Professionals and Case Managers

We have 80 seats in our call center filled by trained legal professionals who can easily guide clients throughout the intake process.
03

Professional Legal Intake

We offer customized intakes to fit your firm's needs and requirements! We have dedicated lines for specific campaigns and thoroughly train our staff in the various case qualifications.
04

Custom Intake 
Software

We use an intake software called Caseopp, a custom-program our development team designed to cater to legal clients. Caseopp brings a fresh approach to legal intake software and maintains case efficiency and management.

RECIPROCITY’S

LEGAL CALL CENTER SERVICES

Reciprocity's legal call center services feature premier benefits to meet your law firm's goals. We offer personalized solutions to fit the needs of every campaign, so you only get the best results. We ensure that every client has both a case manager, and we regularly monitor calls for quality assurance.

TEXT MESSAGING RESPONSE OPTION

ALL LANGUAGES SUPPORTED

WEB RESPONSE

LEAD FOLLOW-UP

New Client Intake Services

CONTRACT SERVICES

RECIPROCITY’S

LEGAL CALL CENTER overview

Take a walk-through of Reciprocity's legal call center process and see how we strive for efficiency in all our services.

Testimonials

What Our Customers Say

  • "I have worked with Andrew Van Arsdale for over 10 years and have been extremely happy with the quality of cases generated. The team at Reciprocity consistently has their fingers on the pulse of our advertising campaigns and keeps us up to date with real time analytics and accurate expectations."
    - Dennis Reich
    Reich & Binstock
  • “They were so amazing. I couldn’t get phone calls, so they did most of the work over text messages. I’m really looking forward to working with them.”
    - Anonymous
  • "Reciprocity Industries makes it incredibly easy for clients to find you and offers an exceptional platform to meet your client needs. It simplifies every step of litigation, from sign up to settlement."
    - Mike McGartland
    McGartland Law Firm

READY TO WORK WITH US?

Let's Start!

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